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Join over 100 employees who arrive at our offices on Monday morning with a smile on their face. We have colleagues that have worked together since our founding in 2008 and we’re always looking for new additions.
Joining our established team of over 100 colleagues, this integral role of E-commerce Manager is an opportunity to reshape and build on ACS’ fast-growing online presence.
As E-Commerce Manager you will be responsible for the strategic growth of ACS’ online profile with both new and existing customers. The successful candidate will be tasked with the day-to-day site and revenue management of our multi-store platform providing continued design and functionality improvements to provide both relevancy and improved customer experience. Knowledge and an understanding of system management, online marketing and software solutions are vital for this role (minimum 2 years).
This is a significant role with plenty of challenges, both long term and immediate. It requires a ‘doer’, someone who lives and breathes e-commerce and online sales and is driven to put their stamp on both the role and ACS as a company.
Day to day management of all ACS online e-commerce stores including both standard and punchout based portals.
Provide an unrivalled customer journey throughout all existing platforms with the full support of an E-Commerce Assistant.
Maintain and improve revenue of existing contracted and non-contracted customer portfolio.
Conduct frequent competitor reviews to make sure we are staying a head of the curve.
Look to further develop software integrations between new & existing customers, preferred software providers and ACS’ internal ERP systems.
Working closely with the Marketing team to create and implement a full Digital Strategy for ACS across the different stores and platforms, including:
SEO and PPC strategy and plans
Targeted email campaigns
Cross site selling / promoting
Use Google Analytics and internal reports to analyse behaviour/ spend / customer data to identify growth possibilities and current gaps.
Manage the E-commerce budget to make sure the spend is showing the correct level of returns.
Work with Marketing to integrate vendors into the strategy to gain MDF funding.
Provide continued emphasis on the design and functionality of our existing platforms to ensure that the store remains both current and industry-leading.
Provide technical support to our Sales channel through customer site demonstrations and tender shortlist presentations where required.
Analyse existing pricing structures and provide updates where required to ensure site turnovers continue to develop.
When we employ people at ACS, we commit to their career development. No matter how much experience you already have under your belt, we'll be looking to you to continually learn while you earn.
There are many benefits of being an ACS employee but one of our proudest perks is our annual 3-month incentive that could see you going on an all-expenses paid trip with your team. Past destinations have been New York, India and South Africa to name just a few.Read our A-Z of Employee Engagement
Take a look for yourself at what makes ACS a special place to work.
On-site tuck shop
Meet one of ACS’ most popular team members, Frosty, a Cockapoo who joined ACS in October 2019 as ACS’ first office dog. He lives with Technology Account Manager, Chris Gray, who brings him to work with him every day. ACS’ers take it in turns to take Frosty for walks and play. He likes to wander around the office and take naps in the sun and under warm blankets.
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